Build Customer Engagement with a Rich Mobile Banking App
Brand Building
Reflect the bank’s brand in a positive, interactive manner – incorporating video greetings, imagery, promotions, targeted campaigns all with your own brand consistency.
Attract and Retain
Increase customer acquisition and retention through feature differentiation, creating stickiness and loyalty.
Communicate and Engage
Enable interactive communication and engage with your customers in a variety of ways such as targeted campaigns, in-app notifications or secure private messages.
Key Features
Click on each of the icons below for more details
Key Features
Download the Feature Matrix PDF for more information
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Functionality Group |
Description |
Features |
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Dashboard |
An instant access to your chosen primary account balance and information along with your chosen instant payments and transfers. Immediate access to all accounts and App menu services including widgets and Payment centre. |
Balance |
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Account Access |
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Quick Pay |
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Account Transfer |
Dashboard
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Functionality Group |
Description |
Features |
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Account Types |
An extensible set of services and customised menu is available for any particular account type(s). Each account type can have specialised information on the dashboard, and within the account details. |
Custom data for account overviews. |
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Custom Menu per account type |
Account Types
|
Functionality Group |
Description |
Features |
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Current Accounts |
Contextualised menu options available for “Current Accounts”. |
Scheduled Transfers |
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Overdraft requests |
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Chequebook requests |
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Cheque cancellation |
Current Accounts
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Functionality Group |
Description |
Features |
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Savings Accounts |
Contextualised menu options available for “Savings Accounts”. |
Account Deposit |
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Withdrawal request (including notice periods) |
Savings Accounts
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Functionality Group |
Description |
Features |
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Credit Card Accounts |
Contextualised menu options available for “Mortgage Accounts”. |
Mortgage Schedule |
Mortgage Accounts
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Functionality Group |
Description |
Features |
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Credit Card Accounts |
Contextualised menu options available for “Credit Card Accounts”. |
Card Details |
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Billing Details |
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Payment Options |
Credit Card Accounts
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Functionality Group |
Description |
Features |
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Loan Accounts |
Contextualised menu options available for “Loan Accounts”. |
Re-finance options |
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Repayment options |
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Loan schedule |
Loan Accounts
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Functionality Group |
Description |
Features |
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Widgets |
Banks have options to customise the Mobile App for your customers by selecting or adding small ‘apps’ within the Mobile App (Widgets), samples are included for items like online-chat and a calendar view for account activity. |
Personal Banker |
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Activity Calendar |
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Online Chat |
Widgets
|
Functionality Group |
Description |
Features |
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Payments and Remittances |
A rich payment centre where users can manage beneficiaries, make payments, select ‘quick-pay’ options and beneficiary categories. |
New 3rd party payment |
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Save 3rd party payment |
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Swift and IBAN |
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Two Factor Authentication |
Payments and Remittances
|
Functionality Group |
Description |
Features |
|
User Experience (UX) |
A specialist design agency has been used to ensure the User Experience is fabulous within the App and current standards and trends are evident throughout the App as well as ease of access to all of the key functionality. |
Visual clues to indicate swipe |
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Animation to draw attention to key changes in transition |
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Excellent feedback |
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Dashboard access |
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Consistent Navigation |
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User-friendly language and paradigms |
Transaction History
|
Functionality Group |
Description |
Features |
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A/C Transfers |
Customers can quickly easily transfer money between their own accounts, including future dated transfers and recurring transfers. |
Transfer between own Accounts |
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Future Dated Transfers |
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Recurring Transfers |
A/C transfers
|
Functionality Group |
Description |
Features |
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Bills |
Bill presentment allows the customer to see their own personalised bills within the App. Your customers can search for bills, pay any utility bill and save regular bill payments for ease of use. |
View Bill |
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Pay Bill |
Bills
|
Functionality Group |
Description |
Features |
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Media |
Showcase your brand using videos and share news and events on social media. |
Greeting |
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Video on Launch |
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Bank News |
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Facebook feed |
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Skype |
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YouTube |
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3rd party RSS Feeds |
Media
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Functionality Group |
Description |
Features |
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Customer Service |
Let your customers stay in touch through mail, chat or with the help of personal assistance. |
Contact Us |
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Personal Banker |
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Online Chat |
Customer Service
|
Functionality Group |
Description |
Features |
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Personal Financial Management (PFM) |
Graphically Assign, Analyse and Visualise spending by type and track account balances. |
Transaction Categorisation |
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Statistics and Graphing |
Personal Financial Management (PFM)
|
Functionality Group |
Description |
Features |
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User Experience (UX) |
A specialist design agency has been used to ensure the User Experience is fabulous within the App and current standards and trends are evident throughout the App as well as ease of access to all of the key functionality. |
Visual clues to indicate swipe |
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Animation to draw attention to key changes in transition |
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Excellent feedback |
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Dashboard access |
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Consistent Navigation |
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User-friendly language and paradigms |
User Experience (UX)
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Functionality Group |
Description |
Features |
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Locations |
Locate all branches, ATMs, Kiosks and the available services and opening hours. Use the Mobile App to navigate using directions or Augmented Reality to visualise location. |
List View |
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Map View |
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Get Directions to ATM |
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Augmented Reality |
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Location Information |
Locations
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Functionality Group |
Description |
Features |
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Login |
Traditional UserID and Password for authentication can be supplemented with Biometric options such as fingerprint and facial recognition. You can also incorporate other mechanisms such as hardware tokens and so on. |
Login with UserID and Password |
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Login with Biometrics |
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Reset Forgotten Password |
Login
|
Functionality Group |
Description |
Features |
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Banking Platform |
The system comes with a functionally rich Retail Banking Platform with built in services for localisation, customisation, integration, auditing, permissions, administration, availability etc. |
Retail Banking Platform |
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Standard integration with common back offices |
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Localisation |
Banking Platform
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Functionality Group |
Description |
Features |
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On-Boarding |
Drive Customer adoption by making it easy for your customers to easily and seamlessly on-board themselves instantly within Mobile App. |
Online Registration |
On-Boarding
|
Functionality Group |
Description |
Features |
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BankWorld Compatibility |
BankWorld 5.x. |
** Certain features available on 5.2 and above only. |
BankWorld Compatibility
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Functionality Group |
Description |
Features |
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Financial Tools |
Keep your customers up to date with latest Foreign Exchange rate movements and prices. |
Exchange Rates |
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Currency Rate Converter |
Financial Tools
|
Functionality Group |
Description |
Features |
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Actionable Campaign Execution |
Present a range of personalised offers to customers and enable immediate response to a call-to-action. Help drive customer adoption of new products and services. |
Advertisements with Campaign execution |
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Capture user response |
Actionable Campaign Execution
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Functionality Group |
Description |
Features |
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Platforms |
Support for the major mobile operating systems. |
Android 6.x (Marshmallow) |
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Android 7.x (Nougat) |
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Android 8.x (Oreo) |
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Apple iOS 10.x |
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Apple iOS 11.x |
Platforms
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Functionality Group |
Description |
Features |
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Preferences |
Set up user details such as name and address, passwords, preferred language and a personal photo. Keep up to date with account activity, rate movements and bank news using notifications. |
My Profile |
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Login and security settings |
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Locale |
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SMS Notifications setup |
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Default Account |
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Default Currency |
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Personal Photo |
Preferences
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Functionality Group |
Description |
Features |
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Bank Information |
Present essential information about your Bank and Mobile App. |
FAQ |
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Fees and Charges |
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Privacy Policy |
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Terms and Conditions |
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Copyright |
Bank Information
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Functionality Group |
Description |
Features |
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Security |
The App helps maintain the secure customer banking environment. Examples include: supporting Two-Factor authentication for payments, Biometrics for login, Automatic inactivity timeouts, jailbreak detection, secure communications. |
Two-Factor authentication. |
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Biometric login |
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App prevented from running on Jail-broken/rooted phone |
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Inactivity Timeout |
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Certificate/SSL Pinning |
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Advise device screen lock |
Security
Simple Pay As You Grow Pricing Model
- Avoid expensive upfront licencing fees
- Enjoy a pay as you grow, more affordable model
- YB Mobile is based on a single monthly subscription fee that bundles all costs
- Monthly subscription fee is based on usage